Business Development Manager

Job Description

MUST HAVE: EXCELLENT ENGLISH COMMUNICATION SKILLS BOTH VERBAL AND WRITTEN

The job role will require you to:

• Engage in the entire sales process from lead generation, contact management, cold calling, client communication, proposals, contracts, preparing estimates, quotations, invoices, client follow-ups and payment collection.
• Required to achieve sales targets month on month.
• Drive client follow-ups for invoices and collection of payments
• Engage with customers and drive business development activities including proposals, sales, and marketing collateral creation.
• Execute and implement marketing and sales initiatives, both online and offline
• Understand client requirements and structure project deliverable in a professional manner and act as the interface between the client and internal design team
• Ability to work across flexible time zones and shifts
• Any other activity within the Array portfolio ventures as well.
  
  

Detailed Activities:

The following are the detailed activities to be undertaken by the role of a Business Development Executive (Sales)

Product & Services Knowledge:

• Must have an in-depth understanding of all our ventures and their products and service offerings.
• Understand the technicalities and product and services offered along with their advantages, benefits, and positioning.
• Must have an adequate understanding of the target market for each products and services offered.

In-bound Sales Activities:

• Cater to leads generated from in-bound channels such as emails, websites, social media, phone calls and referrals.
• Understand client requirements and provide them with the solution over emails, calls and meetings.
• Maintaining and tracking leads through Excel and CRM systems.
• Responding to client queries over emails and phones.
• Following up with clients for sales closure.

Out-bound Sales Activities:

• Researching, identifying, collating, and preparing lead lists.
•  Reaching out to leads through emails and cold calling.
• Pitching to leads and making them aware of our products and services
• Sending samples, proposals and setting up calls with senior management
• Following up with clients to ensure deal closure.
• Maintaining and tracking out-bound sales leads and their status through Excel and CRM

Online Sales Activities:

• Identifying websites and portals for client requirements.
• Understanding client requirements and offering appropriate solutions.
• Maintain client communications and follow-ups

Client Retention Activities:

• Maintaining client communications with existing or old clients to identify opportunities.
• Regular email communication through personalized emails, calls and automated newsletters.
• Maintain a client database and manage a communication calendar.
• Communicating updates to clients.

Client Engagement & Servicing:

• Engaging with clients through out the process starting from lead stage, contract stage, project stage and closure.
• Maintaining articulated and transparent communications with client.
• Coordinating with the delivery teams to ensure timely deliverable, feedback collation and ensuring project closures.

Compliance & Documentations

• Preparing quotations, estimates and invoices for clients.
• Responsible for complete vendor documentation and documentation requirements from clients.
• Ensuring payment collection for invoices through regular follow-ups and client communications.
• Update and maintain rate charts and pricing documents along with other marketing collateral.

Required Candidate profile

•  Excellent English communications skills both verbal and written.
•  Proficiency in Microsoft Office (Word, Excel, PowerPoint)
•  Must have working knowledge of CRM, Email Marketing and Invoicing systems.
•  Must have adequate skillset required for B2B sales.
•  Excellent time management, interpersonal, and negotiation skills
•  Team player, self-motivated, willing to work for a startup

Perks and Benefits 

We are open to partial working from home. The position would have monthly sales targets. Salary would also include a performance based incentives. Sales bonuses are not included in the salary range.